Qualifying products must meet the Smart $aver Prescriptive Program requirements. The product must be on the qualifying product list (QPL) that Duke Energy uses to validate products for the various programs.

Qualified customers must have an active non-residential account with a valid participating rate. The customer must not be opted out at the time of the sale and installation of the qualifying product.

Qualified channel partners approved by Duke Energy to operate in the Midstream or Upstream Channels and sell incentivized measures to qualifying Duke Energy commercial electric customers.

1. Introduction and the MyDukeIncentives Dashboard
This video introduces the various tabs in MyDukeIncentives and covers the features of the MyDukeIncentives Dashboard, which allows easy tracking of claims and payments.

2. Equipment Matching
This video covers the process of ensuring that a product is qualified within MyDukeIncentives before submitting it for incentives.

3. Address Validation
This video covers the customer validation process, ensuring that a certain site is eligible to receive midstream incentives before proceeding with sale and installation.

4. Creating Claims
This video covers the procedure for submitting claims for incentive payment.

5. Tracking Claims
This video covers the Claim List View and Claim Detail View pages which track the progress of claims towards incentive payment and can be used to troubleshoot claim issues that may be delaying payment.